Coslada
2024-11-18
Customer service manager
CTT Express in Avenida de Europa, 28821, Coslada, Madrid, Spain
Starts 18 Nov
What you'll earn
10.49 EUR hourly
About the job
CTT Express is a leading courier and parcel services company with a solid reputation in the market. We are looking for a Customer Service Manager in Coslada to guarantee the satisfaction of our customers. You will be the main point of contact to resolve queries, complaints and provide information about services. We are looking for someone with excellent communication skills, customer-oriented and with the ability to manage difficult situations effectively.
What you’ll be doing
- Resolve customer queries and complaints
- Provide information about services
- Manage claims and returns
- Maintain accurate records of customer interactions
- Collaborate with other departments to solve problems